Dear valued customer,
we are pleased to counsel you personally during your purchase of a gown. We can be contacted by phone on 040 / 220 18 87, by email on firstname.lastname@example.org or you can visit us in our store Eggert Kirche + Kunst, Mundsburger Damm 32, 22087 Hamburg.
Our opening hours are on Monday to Friday 9°°-15°°. A prior arrangement of an appointment via email or telephone is advantageous, as we have appointments outside the premises and therefore we might not be present temporarily in the store.
During your visit we show you our variety of gown designs, completions and fabrics. Furthermore, you are able to feel the fabrics and fit gowns on. We assist you in making your choice and take your measurements on the spot.
Indeed, we offer cleaning and refurbishing of gowns. Our procedure of a refurbishing is as follows: You drop your gown at our store off or send it by mail or send expressive pictures by email. We examine the gown together with our tailor and record the necessary adjustments in a quotation. You receive the quotation by email or via the telephone.
Subsequently, we require an order confirmation on your part. Once we receive the confirmation, we clean and refurbish the gown professionally. This takes up between 10-14 working days. Please consider the period of time and if applicable stock yourself with a rented gown independently.
Certainly, you can hand in your gown only for cleaning. You recover your gown within 3-6 working days usually. The cleaning costs amount to 29.50 EUR plus 9.00 EUR freight costs.
Moreover, you are invited to visit our tailoring and you are able to watch our tailors at work.
Thank you and kind regards from Hamburg,
Eggert Kirche + Kunst
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