Mundsburger Damm 32, 22087 Hamburg, Germany

We’re open Monday – Friday, 9 a.m. – 3 p.m.

Frequently Asked Questions

If you have any further questions, please do not hesitate to contact us.

What are the delivery charges for orders from the Online Shop?

Delivery charges are different depending on the country and size of the package. Delivery costs are calculated under each item in the online shop or globally in the cart area.

Which payment methods are accepted in the Online Shop?

Eggert supports the following payment methods: PayPal, Credit Card, Sofort, Wire Transfer and payment on invoice for returning customers.

How long will delivery take?

Delivery times depend on the area and country you would like to ship your package to and the specific items you are ordering. Estimated delivery times are indicated under each item in the online shop.

How secure is shopping in the Online Shop? Is my data protected?

Data security is of the highest priority. Our online shop is safe, secure and abides by security regulations.

What exactly happens after ordering?

After ordering when payment is received, the item/s will be prepared for shipping. When the items are shipped you will receive an e-mail informing you that the package is being shipped.

Do I receive an invoice for my order?

Yes, an invoice will be shipped together with the parcel. When buying online a preliminary order summary will be sent via e-mail.

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